• CJ CGV Vietnam
  • Hanoi, Vietnam
Full time Hospitality-Hotel Restaurant-Food Service

Job Description

• Be responsible for the supervision of the site on a shift by shift basis
• Respond efficiently and effectively to customer feedback to ensure prompt resolution of issues
• Motivate and encourage staff to be customer service focused
• Ensure all employees are performing in accordance with the required standards of the business
• Manage employee training, development and performance through coaching, feedback and the performance review process 
• Implement and execute organization-wide programs, promotions and marketing activities.

Job Requirements

• Graduated from University/College 
• 1-3 years experience in Hospitality Management/ Customer Service or related fields.
• Strong communication and customer service skills
• Having leadership mind-set
• Ability in working on shift, public holidays
• Good command of English

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