TalentViet HR Solutions

The Quality Assurance Manager shall plan, organize, supervise and evaluate all operations of quality assurance; establish work schedules and procedures of all activities of Q.C department; understand the quality requirements of all products as well as to ensure the adequate implementation of procedures and process of quality in production; control the implementation of quality requirements in factory and ensure all related production departments understand and adhere to the quality standards; provide immediate feedback and make corrective action plans on quality claims from customers.  Job Functions • Provide the frequent support for the production line in solving the concerned quality issues;  • Identify the problems, the causes and draw up concrete action plans to avoid the recurrence of the problems;  • Ensure the quality assurance of every product by conducting strict inspection of the quality standards for raw materials, in-line and finished products; • Ensure all products are manufactured in accordance with quality standards; • Ensure quality standards are met by regular reviewing customer’s feedback and complaints; • Provide good & immediate solution, action plan, corrective action for customer feedback (if any) & non- conforming products; • Set up the filing system of quality standards and customer’s requirements; • Ensure the quality management system performed smoothly and continuously improved; • Ensure the quality control activities (incoming check, in-process check, final check, and product performance evaluation) performed objectively, accurately and timely; • Establish the quality procedure and requirement to ensure all product quality standards are deeply understood by Q.C staff and production workers; • Train and develop QC staff in problem solving and promote a culture of teamwork; • Ensure the Quality team perform their roles and responsibilities as defined in their job descriptions • Support and Participate in Continuous Improvement initiatives/activities

Reports to: Sales Director - Spec & Project Sales •    Mainly work with Developer/Owner, Main Cons, Key installers/applicators in South VN to do spec and deliver sales (through sample, docs, test, pricing submission, products/system presentation) to hit assigned volume •    Directly work or join with distributors to deliver and secure volume in coordination with our current project sales team •    Update the Tracking Data Base in Project Pipeline with detailed status. •    Prepare monthly/quarterly sales FC to Sales Director, be responsible for volume. •    Conduct small seminars/call visit and sell Ceiling tile system to project customers •    Identify customer development opportunities and propose customer development program •    Fully support Marketing and technical team to roll out value added service program to build relationship/loyalty with Developer/Owner, Main Cons, key installers/applicators •    Identify and support the commercial drivers of the customers and to be perceived as adding value to its customers in a professional way •    Support North and South Project Sales teams and Department Head in developing short and long term ceiling tile sales plan

Quản lý văn phòng  Quản lý điện, nước uống, văn phòng phẩm, nhận thư ra và vào công ty. Gửi thư cho khách hàng khi cần thiết. Hỗ trợ bộ phận kế toán. Nghe điện thoại của khách hàng chuyên vào line nội bộ đúng của các chị Consultant Hỗ trợ bộ phận Consultant nhập dữ liệu vào hệ thống khi cần. Nhận công việc hàng ngày từ Giám Đốc.

 Builds marketing plan to boost revenue (such as: signing agreements with Industrial Park, organized visits to licensing authorities in HCMC and provinces, participating in exhibitions, attend seminar/ event/ networking/ ac tivities organized by VCCI, Business Association. Annual seminar by the company for consultants/ contractors (if possible)  Monthly consistent PR and Advertising to promote and to maintain brand. •    Researches to determine customer’s needs, market trend to support •    Designs and plan quarterly training for marketing staff. •    Develops good working & personal relations with all licensing authorities •    Prepares annual plan for mail shot campaigns to all companies; such campaigns entail adequate preparation of newly designed leaflets/ marketing letters/ logo/ marketing tools… in one or more languages. •    Maintains a database of customers and update it regularly •    Maintains records of all projects implemented by the company including up-to-date list of projects •    Positively represent the company to do PR activities to promote company brand, expand networks and maintain partnership: welcoming customers, partners, agents to visit the company; arranging meetings for BOD with press; attending events

Department: Marketing  Report: Marketing Director Be an experienced leader who can demonstrate strong cross functional leadership to drive the development and implementation of the ceilings business plans and initiatives to 1) improve and grow market position and 2) profitability with the Ex Com, architectural, sales, and other key functions (technical support, manufacturing, supply chain, etc.) Strategy Responsible to develop ceilings strategy that cover customers’ insights, segmentation, value chain, market intelligence, price value and work closely with sales teams for activities deployment   Product Identify new product / system / service opportunities from deep insight into market and operations. Use innovation process Stage Gate to develop the New Product Launch and innovation pipelines  Develop Business Model for new products Post evaluation launch and the way forward actions from market feedback learning    Price Develop clear pricing principles for product categories based on positioning and value. Understand pricing principles after rebate and promotional incentive. Understand product profitability at contribution Optimised the price to contribute to profitability   Promotion Develop promotional programs to support channel penetration and tactical implementation. Monitor promotional initiatives and optimize it with ROI Fully cost and plan for promotional activity as part of the overall marketing budget  Work closely with sales, marketing communications, and outside agencies to develop and launch effective communications for new products and product enhancements/changes.   Distribution Propose and align with Channel Strategy to implement for the targeted product groups from a mix of 1st Tier distributor, 2nd Tier Sub-Dealer channels, direct to installation companies or developers / main contractors. Understand deeply value chain of relevant industries to ensure right product/system/service offers Implement proper POSM and merchandising at retaler     Finance Monitor financial performance and plan to improve profit performance(Volume, Pricing and Contribution) If required, develop CAPEX proposals for category   Training Drive the continual reevaluation of the internal and external training needs for the success of the category in the market.  The CM would be responsible to coordinate the necessary resources to fully own the training. This would include, but not be limited to product knowledge, and situational selling skills, gathering ceilings markets intel.   Market research/Intelligence Understand ceilings category dynamics, competition, end user/installer/dealer insights  to identify and propose growth opportunities in order to achieve annual product plan   Understand the value chain map to support channel penetration. Understand the metrics of identified segments – size / growth / competitive intensity to identify key user groups, influencers and decision makers, identify their behavior and habits, including problems and key business drivers Identify key competitors and substitute products, services and systems portfolio, propositions, and strategies and predict likely future trend and user behaviors. Manage the market intelligence information for the business, including long-term market forecasting and using external economic indicators.