[HCM] Store Manager for Hanoia

  • Openasia Group
  • Ho Chi Minh, Ho Chi Minh City, Vietnam
  • 19/06/2018
Full time Sales

Job Description

·       Achieve the budgeted sales objectives by providing an exceptional Retail sales & service experience

·       Be the brand ambassador by promoting and demonstrating the lacquer-ware brand and product in- and outside the store

·       Assemble the best possible sales team. Interview and selectively hire the most qualified candidates, provide time-efficient and thorough training and maintain the skills and well-being of current staff with motivational incentives and evaluation

·       Supervise retail Hanoia's staff to meet customer needs and plan and coordinate sales, merchandising and budgeting

·       Address customer needs by immediately resolving conflict, inspiring long-term customer relationships and creatively placing and rotating merchandise in a way that best catches customers' attention.

·       Work closely with Marketing and Retail departments to prepare and participate in ongoing campaigns, events and other marketing activities

·       Manage store maintenance 

Job Requirements

·       Possess a minimum of four years of working experience in retail and/or customer service, preferably within luxury goods or consumer electronics as well as the network in the industry

·       Experience in a senior management role

·       Demonstrated leadership ability/team management (Strong leadership attitude)

·       Good communication (eloquent, orally as well as in writing) and interpersonal skills (communicate well with clients and colleagues)  

·       Commercial mindset 

·       Result and customer oriented

·       Strong competitive attitude

·       Be a team player with good integrity and exceptional work ethic

·       Be responsible, trustworthy and hardworking

·       Comfortable making decisions within area of expertise

·       Able to work under pressure and meet deadlines

·       Be flexible i.e. able to work shift hours, weekends and public holidays when required

·       Fluent in English