25 Phố Lê Đại Hành, Hai Bà Trưng District, Hanoi, Vietnam
Be responsible for the supervision of the site on a shift by shift basis
Respond efficiently and effectively to customer feedback to ensure prompt resolution of issues
Motivate and encourage staff to be customer service focused
Ensure all employees are performing in accordance with the required standards of the business
Manage employee training, development and performance through coaching, feedback and the performance review process
Implement and execute organization-wide programs, promotions and marketing activities.
Graduated from University/College
1-3 years experience in Hospitality Management/ Customer Service or related fields.
Strong communication and customer service skills
Having leadership mind-set
Ability in working on shift, public holidays
Good command of English
About CJ CGV Vietnam
CJ CGV is a unit under CJ Group - one of the largest diversified economy groups of South Korea which is present in 21 countries around the world. CJ CGV has headquarters located in Seoul and is currently the largest Cineplex in Korea with largest M/S about 50 % and 7 consecutive years been recognized as best movie theaters brand by consumers. CGV has opened a unique concept about cinema with the idea of cultureplex where the audience not only watch movies at international standards cinemas, but also can enjoy culinary diversity, buy products related to entertainment & culture, and experience the CGV “Beyond Movies” concept. CGV has developed advanced cinema technology such as 4DX - World’s First Five Senses Cinema Screen; ScreenX - first 270-degree movie theater in the world; Starium - World’s Biggest Screen Officially Recognized by Guinness.
CJ CGV has been present in many countries with developing film industries in the world, such as South Korea, the U.S. and China. In Vietnam, after acquiring a majority share in MegaStar Cineplex, CGV is the number 1 cinema brand with 32 movie theaters across the country. CGV plans to open more cinemas, maintaining its leading position as the number 1 distributor and exhibitor in Vietnam. CGV has plans to be a long-term contributor to the development of Vietnam’s cinema industry not only through the daily activities at the cinema, but also through CGV community-outreach programs: Movies for Everyone, Toto’s Filmmaking Class, Vietnam Film Festival in Korea, and YXineff.