Sales Manager (MICE)

  • Laguna (Vietnam) Co., Ltd.- Banyan Tree Hotels & Resorts
  • Suite 1802, 18th Floor, CJ Building, 6 Le Thanh Ton Street, Ben Nghe Ward, District 1, Ho Chi Minh City, Vietnam
  • Oct 09, 2016
Full time Hospitality-Hotel

Job Description

- To monitor and minimize office expenses.

- To advise and consult with Director of Sales to obtain highest possible profits in business dealing.

- To achieve targets in terms of number of new Accounts acquired, Room Night and Revenue as set by the Director of Sales.

- To submit monthly entertainment schedule to the Director of Sales for approval.

- Systematically and efficiently call on Key Accounts within location and report findings and opportunities to the Director of Sales.

- Pre-qualify and target Key Accounts within assigned territory and develop appropriate and effective sales solicitation strategies to increase hotel’s market share.

- Ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. 80% of own time to be dedicated to direct acquisition activities.

- Develop and maintain pro-active relationship with potential and current accounts through regular sales calls and in-house entertainment based on business priorities.

- Arrange and conduct site inspection for potential and key accounts.

- Actively pursue business leads received from all sources.

- Ensure all Sales Contracts are issued on time. 

- Keep and safeguard all contracts and financial documents at all time.

- Ensure up-to-date database of all accounts are maintained.

- Provide accurate details of group business booked to Sales Coordinator for monthly consolidation.

- Maintain efficient trace systems to ensure all business booked are properly tracked.

- Submit weekly sales activities and entertainment schedule to Director of Sales every Friday.

- Submit monthly sales activities report to Director of Sales by the 5th of each month.

- Attend weekly sales and yield meeting

- Ensure all enquiries are replied within 24 hours, including group proposals.


- Ensure all administrative work is executed in a professional manner following hotel standards as dictated.

Job Requirements

- Good Vietnamese and English Language skills

- Strong organizational skills

- Ability to lead, motivate and develop a team of individuals

- Detailed knowledge of working practices of Accounts

- Strong administrative skills

- Reasonable knowledge of computer systems

- Ability to cope with pressure

- Detailed knowledge of computer systems

- Proven track record in hotel of similar standard in similar capacity, within Asia/Pacific